i sent him an email a few days ago, and called him a couple times over the past 2 days, but his voicemail is full.

any ideas or should i just start calling every few minutes like a teenage girl?

 

Email, I have waited over a week before a response, I just got one today and I emailed him last on August 7th.

 

well i need to get ahold of him too!!! that 1972 challenger i built just got a bit of a update, full fuel injection setup and needs to be programed, uses all the goodies from a 93 mustang 5.0...i dont know the details, belongs to a friend now

 

Keep calling.

 

Yeah keep calling every 15 minutes and you will get a hold of him....sometimes he is on the phone for 15-20 with people and i dont think he has found "good" help yet.

 

Be patient the poor guy must have to weed thru multiple emails from the same person, cuz people keep emailing him about the same thing. Took Doug a lil over a week to get back to me about my tune.

 

It takes a few days but he always e-mails me back.

 

why wait? there are tuners that actually have something called customer service and no offense, better tunes. Justin Starkey, vmptuning.com

I had constant problems with Dougs tunes in hi-altitude. I installed S/C pretty soon after, so no more that problem.

Doug is a great guy, but he is slipping badly I hear. Too busy doing everything by himself.

 

well, i got in touch with him and everything's worked out. i'm going to stick with bamachips thank you very much.

 

that's also a very good option

 

I get a response from him within 24hrs. The last time I called him was Monday morning at around 10am PST and he picked up. I don't know if it was luck, but the guy is really good with getting back to you from my experience.

 

+1......

 

Doug is a very busy man who pretty much runs his shop by him self. I've always had great experiences with him especially when he custom tuned my car!!!

 

Yeah, I missed out...but I'm doing it fo sure in Dec...

 

where's he going in december?

 

I hope he gets help soon no telling how many people have gone else where for parts. I would get some one just to answer the phone and take notes for me. To bad

 

H-town, baby! Just a couple hours drive for you! Look at the last line of THIS POST...oh yeah, if you haven't signed up yet on S197Forum.com, it greatly complements this also-awesome site....

 

haha it's on. i'll be in dallas then but that drive is just as easy. i'll even honk twice at our friends in huntsville as i drive through.

 

Mr. Rutledge, I have an apology to make...in a post further in the thread, made after you and I looked...DynoJoe specified that the session would be in Baton Rouge, LA. I'm not driving that distance on those crappy LA roads (no offense intended LA residents; it's your corrupt govt, not you who's at fault) for a dynotune. Doug's good, but not that good. Sorry again for raising yur hopes...but if it's some consolation mine were bashed too..

 

Marc,

That means roadtrip baby!!!! When am I picking you up? IMO, my car is still on stock springs....4x4...LoL...so we'll be okay!