General Mustang Chat Not Model Year Specific

My Sync - Geezer question

Thread Tools
 
Search this Thread
 
Old May 19, 2014 | 05:20 AM
  #1  
oldnjguy's Avatar
Thread Starter
GT Member
 
Joined: January 17, 2013
Posts: 109
Likes: 3
From: New Jersey
My Sync - Geezer question

Kinda a Geezer Question. I have My Sync in the car which works pretty well with my Phone, which is an old non smart phone. I remember seeing a list of newer phones that work and don't work with My Sync, but cannot find it.

I'm thinking of upgrading phone but want to be sure it works with the My Sync System. Anyone know where such a list my be found?

Thanks in advance.
Reply
Old May 19, 2014 | 11:20 AM
  #2  
wanted33's Avatar
Shelby GT350 Member
 
Joined: February 26, 2012
Posts: 2,205
Likes: 392
From: Down south in Dixie
Stephen, there is a Ford Tech support person on the forum. I think the user name is FordIVTTeam or close to that. If you can't find them you can PM Deysha, and I know she'll hook you up. I do know her user name is, "FordService". Like you I use a dumb phone, so I can't help you.

Last edited by wanted33; May 19, 2014 at 11:22 AM.
Reply
Old May 19, 2014 | 11:36 AM
  #3  
El Coyote GT/CS's Avatar
Bullitt Member
 
Joined: August 20, 2013
Posts: 290
Likes: 6
From: So Cal
Look in here:

http://support.ford.com/sync-technol...atibility-sync
Reply
Old May 19, 2014 | 06:02 PM
  #4  
FordIVTteam's Avatar
Ford In-Vehicle Technology Rep
 
Joined: August 11, 2011
Posts: 449
Likes: 3
Originally Posted by oldnjguy
Kinda a Geezer Question. I have My Sync in the car which works pretty well with my Phone, which is an old non smart phone. I remember seeing a list of newer phones that work and don't work with My Sync, but cannot find it.

I'm thinking of upgrading phone but want to be sure it works with the My Sync System. Anyone know where such a list my be found?

Thanks in advance.
Hi oldnjguy,

It looks like El Coyote GT/CS beat me to it. If you don't see a specific phone listed there, feel free to send me a PM with the phone you're thinking about getting. I'll let you know if I have any inside information about it.

Originally Posted by wanted33
Stephen, there is a Ford Tech support person on the forum. I think the user name is FordIVTTeam or close to that. If you can't find them you can PM Deysha, and I know she'll hook you up. I do know her user name is, "FordService". Like you I use a dumb phone, so I can't help you.
You were right, wanted33. FordIVTTeam is the correct name. Thanks for the mention.

Kim
Reply
Old May 20, 2014 | 05:07 AM
  #5  
oldnjguy's Avatar
Thread Starter
GT Member
 
Joined: January 17, 2013
Posts: 109
Likes: 3
From: New Jersey
Smile Thanks

Thanks for the website.

Interesting. Don't want to jinx myself but my current phone although not a smart phone does provide almost all the services, including phone book download and receiving text messages and then reading them to me.

Your website shows that this particular phone does not do the texting and phone book download.

Well I'll just keep this phone for now I guess.
Reply
Old May 20, 2014 | 11:52 AM
  #6  
junkman9096's Avatar
Legacy Tms Member
 
Joined: October 16, 2010
Posts: 270
Likes: 20
From: Nor Cal
Let's go with Old Geezer Question #2: when I receive a text while driving I get an icon on my Sync screen. How do I dismiss the icon after I've checked the text? Not addressed as far as I can find in the manual.
Reply
Old May 20, 2014 | 06:38 PM
  #7  
FordIVTteam's Avatar
Ford In-Vehicle Technology Rep
 
Joined: August 11, 2011
Posts: 449
Likes: 3
Originally Posted by oldnjguy
Thanks for the website.
Interesting. Don't want to jinx myself but my current phone although not a smart phone does provide almost all the services, including phone book download and receiving text messages and then reading them to me.
Your website shows that this particular phone does not do the texting and phone book download.
Well I'll just keep this phone for now I guess.
Your phone sounds pretty smart to me! The software version of the phone can also affect the compatibility. The tested version is listed on our compatibility chart. It sounds like you don't need to change anything at the moment, but this is something to pay attention to if you're in a market for a new phone: http://support.ford.com/sync-technol...atibility-sync

Originally Posted by junkman9096
Let's go with Old Geezer Question #2: when I receive a text while driving I get an icon on my Sync screen. How do I dismiss the icon after I've checked the text? Not addressed as far as I can find in the manual.
Hi junkman9096,

Normally, you will press the OK button to dismiss a message on your radio. If this doesn't work, let me know which icon you're seeing.

Kim
Reply
Old May 20, 2014 | 10:26 PM
  #8  
junkman9096's Avatar
Legacy Tms Member
 
Joined: October 16, 2010
Posts: 270
Likes: 20
From: Nor Cal
Thanks, Kim. I'll try it in the AM.
Reply
Old May 21, 2014 | 01:03 PM
  #9  
FordIVTteam's Avatar
Ford In-Vehicle Technology Rep
 
Joined: August 11, 2011
Posts: 449
Likes: 3
Originally Posted by junkman9096
Thanks, Kim. I'll try it in the AM.
You're welcome.

Kim
Reply
Old May 21, 2014 | 04:20 PM
  #10  
oldnjguy's Avatar
Thread Starter
GT Member
 
Joined: January 17, 2013
Posts: 109
Likes: 3
From: New Jersey
Smart Phone

Yea my phone isn't a "smart phone", but it's still smarter than me.. Sheesh
Reply
Old May 25, 2014 | 12:16 PM
  #11  
junkman9096's Avatar
Legacy Tms Member
 
Joined: October 16, 2010
Posts: 270
Likes: 20
From: Nor Cal
Thumbs up

Well, Kim, the **** thing dismissed itself. I'll tuck your hint away for the next time.
Reply
Old May 25, 2014 | 03:47 PM
  #12  
It'llrun's Avatar
Member
 
Joined: February 3, 2012
Posts: 42
Likes: 0
From: Florida
Room for another old man question?

I was recently informed of an update to my SYNC, so I decided to do it. I quickly learned my A4 card is a READ ONLY and apparently cannot be used to D/L and the system prevents my phone from being used. Do I need to buy a new card?

For the record, I don't know if my card is truly a read only, but I do know it won't accept the SYNC info in its current format from my computer. Maybe I'm doing something wrong??
Reply
Old May 28, 2014 | 06:29 PM
  #13  
FordIVTteam's Avatar
Ford In-Vehicle Technology Rep
 
Joined: August 11, 2011
Posts: 449
Likes: 3
Originally Posted by junkman9096
Well, Kim, the **** thing dismissed itself. I'll tuck your hint away for the next time.
Great! Let me know if anything else comes up. I'll be here.

Originally Posted by It'llrun
Room for another old man question?

I was recently informed of an update to my SYNC, so I decided to do it. I quickly learned my A4 card is a READ ONLY and apparently cannot be used to D/L and the system prevents my phone from being used. Do I need to buy a new card?

For the record, I don't know if my card is truly a read only, but I do know it won't accept the SYNC info in its current format from my computer. Maybe I'm doing something wrong??
Hi It'llrun,

It sounds like you're downloading a software update from: www.Support.Ford.com

In that case, I recommend downloading the update to a USB drive. Here are the instructions for this process: http://support.ford.com/sync-technol...e-updates-sync

Once you're done downloading the file, follow these steps to install it in your Mustang: http://support.ford.com/sync-technol...e-updates-sync

Kim
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
CNFLCTD
GT350
4
Aug 4, 2017 07:08 AM
MustangConvert11
'10-14 V6 Modifications
2
Sep 30, 2015 08:01 PM




All times are GMT -6. The time now is 11:07 AM.