I've seen posts from lots of people about receiving a touch up paint kit and some other goodies from Ford / their dealer. Where the h-e-doublehockeysticks is my package? Where did it come from and who do I have to complain to?

Thanks!

Sean

 

Dealer hates my (a double shake shake)

So i'm pretty much out of the loop to receive goodies from those filthy bastards. :angry:

 

The dealer told me it will take three weeks for a bottle of Windveil Blue.

 

Mine took 2 months. (redfire)

 

I have had my car since October and I have never gotten any touch up paint. I think they made nail polish out of mine.

 

I got mine as soon as I filled out the survey Ford sent me. Maybe a week later after she came home.

 

Hmm, I haven't gotten anything yet either. I do remember getting a bottle of paint for my Ranger in the mail along with a few other little "thank you" items, took a while to get it though. It didn't show up until I already bought a bottle. Now I have a feeling the same thing is going to happen because I need some to fix a few little marks on my bumper.

 

These "thank you" packages are done on a subsciption basis. The dealer must enroll with Ford for you to get the package. I would assume that if you haven't received it by now you probably will not. :notnice: You might try calling Ford Customer Relations at 1-800-392-3673, they might be able to help.

BTW, when I bought my 2 Focii, Ford sent out a neat travel mug (both cars) and a Casio watch (first one) as a thank you -I guess we should just be happy that Ford built our cars

 

I've also had my 'stang since last October, and have received nothing from my dealer. I never received a survey from Ford, either.

Fortunately, another local dealer had Sonic Blue touch-up in stock.

 

I received a survey from Ford, but no touch up paint or "thank you" package.

Does it matter that I bought it off the lot instead of ordering it?

Probably so.

 

I received my touch up paint and chocolate chip cookies about 3-4 weeks after I bought Angelina.

 

No- Eleanors a lot lizard too......

 

No- Eleanors a lot lizard too......
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Gertie II too!!!

 

I did not get a package, but I did refer someone to my saleman. So now I get a $100 check when his car gets here and he pays for it.
I would rather have the $100 than paint. But I did go and buy some paint already.

 

I didn't get any either but need some. I have a nasty stone chip on the C Scoop behind the drivers door. Darn transport trucks on the highway.

 

I got a nice hole in the hood from my road trip. And one on my door from parking too close to the garage wall.
Stupid semi spewing pebbles....I ducked behind a minivan cause I could'nt pass but it still got me.
Have not touched up yet cause I don't know how not to make it look touched up.AND I am thinking of painting the hood flat black anyhow.

 

Our local grocery store now sells a pad with a sticky back. It is a car door protector to keep you from hitting the garage wall. Nothing new, just thought it was odd at a grocery store (only $17.99 for a two foot piece).

 

Yeah, I just got an email back from my salesman and he confirmed that the dealer must be enrolled with Ford. He said that his dealership used to be enrolled in the program, but stopped years ago, because some customers complained about the paint.

Why would anyone complain about getting a free tube of touch-up paint in the mail? :scratch:

 

Our local grocery store now sells a pad with a sticky back. It is a car door protector to keep you from hitting the garage wall. Nothing new, just thought it was odd at a grocery store (only $17.99 for a two foot piece).
[/b][/quote]
Unless it comes in yello......May be a little odd.

My grocery store sells 05s...... Seriously-- like this one we got on display? Call this # and it can be yours.

 

After having the dealer tell me that they don't participate in that program any more, I sent an email to Ford Customer Relationship Center. I told them that the dealer told me they used to participate in the program, but have stopped for years, provided a link to April's picture ( http://forums.bradbarnett.net/index.php?ac...e=post&id=20063 ), and asked if there was another way to get the package.

I got a reply that I need to contact the selling dealership. :bang:

So, sent another email that it seemed like I was talking to a machine, and that I already had contacted the dealership. The next reply I got was that the Customer Relationship Center could not help because they "do not have access to resources that can provide components or part-related information." :angry:

They suggested I use the dealer locator with my zip code, and find another dealer to ask. Like some other dealer is going to go out of their way for this? :scratch:

Any ideas?