My car has had two delivery dates and missed both (12-25 and 12-28) Called today to ask when they may expect the next truck to arrive. The dealer called back stating that he had no new delivery date and had no idea where my car was. Is this possible? :scratch:

 

Well kinda, this very thing has happened to me as well.

I'm guessing that the holiday shutdown kinda gaffed things up a bit.

They stopped shipping vehicles on the 23rd, and started back up today.

Don't panic yet, your dealer can either call their regional rep to find out where it is, OR they can actually call the V.O.P.C and speak to an analyst they'll be happy to put a trace on it, it takes 5-7 business days for the trace to be completed.

 

I would be pi$$ed I hope everything works out for you guys

 

Guess the lost and found box is located in Omaha Neb as that is where they found my car today! :worship:

Since that is only a couple of hours from me, I should see it as soon as the snow gets plowed and things get rolling around here again.

 

Hey Eric:

Been there, done that... You're probably a week away from delivery now. Hang tight.

 

They found his car, he is less then a week from delivery.

 

Does anyone have the automated phone number?

 

I just cannot wait for the call. Will post pics when it arrives.

 

SurfnSoCal, If you are talking about what I think you are talking about that’s not a public number, excuse me if I'm but I only know of one.

 

Go to the Ford website and click on customer service. There is a public 800 number listed there.

 

1 800 392 ford