Positive Feedback - Vendor
7/28/07, 09:08 AM
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Positive Feedback - Vendor
Know I have had some negative experiences with vendors along with a number of others on this forum. I bought an oil cap cover from UPR a year ago and noticed today while cleaning the engine bay that one of the five hex offset screws was missing.
Since I show the car, I called them expecting to hear that they couldn't replace just it and/or that I would have to buy a new cap. They guy who answered (Mark) said no problem, would send me a couple just in case I lost another one and there would be no charge.
Since I show the car, I called them expecting to hear that they couldn't replace just it and/or that I would have to buy a new cap. They guy who answered (Mark) said no problem, would send me a couple just in case I lost another one and there would be no charge.
7/28/07, 09:39 AM
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Glad I could help!!! And thank you for telling me about this site. I've been on it since we spoke and I decided to register. I wish I knew your screen name when I registered so I could have put in the "referred by" slot...
Anything else you need, PM me or call me and I will take care of you.
Anything else you need, PM me or call me and I will take care of you.
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