2005-2009 Mustang Information on The S197 {Gen1}

How do I track my order

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Old 4/23/05, 12:38 AM
  #21  
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Originally posted by outdoorstom+April 22, 2005, 8:59 PM--><div class='quotetop'>QUOTE(outdoorstom @ April 22, 2005, 8:59 PM)</div><div class='quotemain'><!--QuoteBegin-04Stang05@April 22, 2005, 12:43 PM
I have called the ERL and using my VOC all my info went through and she told me my vehicle was C/U. This is entirely expected seeing how late I ordered. But I was wondering or not whether the fact the ERL recognized my car on the system whether I should still check with my dealer for a copy of the DORA to make sure my order went through, or if the fact that the ERL told me it was C/U is enough? If the vehicle has not been ordered by the dealer would the ERL say something different? Thanks for the help.
The fact that ERL is saying C/U does indeed mean your order is in the system. You still need the DORA to make sure it was entered to your specs though!
[/b][/quote]

Thanks for the info. My dealer said he'd call me on Monday with an update so I'll ask him to go ahead and fax me the DORA, although I doubt I'll have any problem. I bought my current car, which is also a mustang, through the same dealership and actually the same sales rep and it was a pretty good experience. But of course I will ask for the DORA anyway, can never take too many precautions when making a $30,000 decision.
Old 4/28/05, 03:50 PM
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What does it mean if the message "there is no information available" plays after entering the order number? Does it mean the order isn't in the system or does it just mean it doesn't have a VIN yet?
Old 4/29/05, 08:30 PM
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Originally posted by tvanderpas@April 28, 2005, 5:53 PM
What does it mean if the message "there is no information available" plays after entering the order number? Does it mean the order isn't in the system or does it just mean it doesn't have a VIN yet?
My experience: You don't have the right order number. I made myself crazy for the first month after I ordered because I was using the order number I had from my saleman that was used for their purchase order and once they gave me the correct number I went C & U. Today I called and ERL told me there was no info available (I was on my cell). I got to work and tried again and got "Build week of 5/16". She must have heard me wrong. (she has a hard time distinguishing 5 from 9's and T's from all other english alphabet letters) Get your DORA or have your dealer give you the order number.
Old 5/1/05, 05:08 PM
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So my GT, ordered 3/9/05, moved from C/U to "serialized" this week and is "awaiting a schedule date", according the VOPC phone line.

What does this mean as far as when it will get built? Does this guarantee it will be built?

Dealer originally promised 1st week of May.

Once I have a build date, how long will it take to get to the dealer?
Old 5/1/05, 05:13 PM
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Originally posted by kpfoley@May 1, 2005, 5:11 PM
So my GT, ordered 3/9/05, moved from C/U to "serialized" this week and is "awaiting a schedule date", according the VOPC phone line.

What does this mean as far as when it will get built? Does this guarantee it will be built?

Dealer originally promised 1st week of May.

Once I have a build date, how long will it take to get to the dealer?
Looks like you're about 3 weeks out from being built!
Old 5/2/05, 04:50 PM
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You are correct, sir! The build date is 5/23/05.

How long should it take from then to get to the dealer?
Old 5/2/05, 05:04 PM
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Originally posted by outdoorstom+May 1, 2005, 7:16 PM--><div class='quotetop'>QUOTE(outdoorstom @ May 1, 2005, 7:16 PM)</div><div class='quotemain'><!--QuoteBegin-kpfoley@May 1, 2005, 5:11 PM
So my GT, ordered 3/9/05, moved from C/U to "serialized" this week and is "awaiting a schedule date", according the VOPC phone line.

What does this mean as far as when it will get built? Does this guarantee it will be built?

Dealer originally promised 1st week of May.

Once I have a build date, how long will it take to get to the dealer?
Looks like you're about 3 weeks out from being built!
[/b][/quote]
It seems to be averaging about 2 weeks from build week to delivery.
Old 6/18/05, 10:33 PM
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Can I call at any time to check my order? Is the system all automated?
Old 7/5/05, 01:46 PM
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Can someone PM me the phone # to the Evil Robot Lady?
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