2005-2009 Mustang Information on The S197 {Gen1}

Ford customer service info may be wrong!

Thread Tools
 
Search this Thread
 
Old Nov 8, 2004 | 03:27 PM
  #1  
upstate's Avatar
Thread Starter
Mach 1 Member
 
Joined: September 25, 2004
Posts: 866
Likes: 0
So as I said in a previous thread my car is being built this week. Paint 11/9 final assembly 11/11, this info I got from my friend who works the line. For the heck of it I call Ford customer service 800-392-3673, gave them my VIN number and they said it was built and would arrive on 11/15! So I then called VOPC and spoke to an analist and told him of the conflifting info. He researched it and confirmed it was not built and was being built as we spoke and delivery should be 2 weeks after final build or once its bucked. He said the customer service was reading the wrong info and should not of been. So based on that the customer service is not the most reliable info. If I listened to them I would be reporting here that my car arrived a week late. They try and I'm not critical of them but pass this on so you don't take there info as gospel. The analist said he would send over an email to prevent this mix up with others. Don't know how effoective it would be but I did what I could so the information would be accurate for everyone.
Reply
Old Nov 8, 2004 | 03:40 PM
  #2  
DJ07's Avatar
Bullitt Member
 
Joined: April 16, 2004
Posts: 360
Likes: 0
can i have vopc's number?
Reply
Old Nov 8, 2004 | 08:14 PM
  #3  
upstate's Avatar
Thread Starter
Mach 1 Member
 
Joined: September 25, 2004
Posts: 866
Likes: 0
It will only work if you have your dealers 5 digit code as well as your dealer order number and model number. If you have that pm me.
Reply
Old Nov 8, 2004 | 09:09 PM
  #4  
Grantsdale's Avatar
Banned
 
Joined: March 4, 2004
Posts: 1,693
Likes: 0
You shouldn't be giving out that number (VOPC). Its a private business number and lawsuits can come from giving it out to the public.

That being said ... customer service does NOT work for ford, they are outsourced. The info you get from Ford or a dealer is much more accurate.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Diode Dynamics
Vendor Showcase
3
Jun 12, 2018 03:26 PM
jc46002003
Repair and Service Help
70
Apr 15, 2016 03:00 PM
JonathonK
GT350
6
Sep 17, 2015 10:13 AM
ssjbuu
Repair and Service Help
6
Aug 28, 2015 08:55 AM




All times are GMT -6. The time now is 02:30 AM.