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Ford falls in Consumer Reports reliability survey

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Old Oct 25, 2011 | 02:05 PM
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Ford falls in Consumer Reports reliability survey

http://www.autoblog.com/2011/10/25/f...ts-reliabilit/

Consumer Reports has released its annual Car Reliability Study, and the results weren't kind to Ford. The automaker saw its ranking fall from 10th to 20th due to issues with three specific models: the Explorer, Fiesta and Focus. Each of those vehicles ranked below average in reliability during their first year on the market due to issues with MyFord Touch and the dual-clutch transmissions in the Fiesta and Focus.
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Old Oct 25, 2011 | 02:07 PM
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Maybe its just me, but ...

The brand new Explorer and Focus came out like few months ago. How the heck is Consumer Reports able to say anything about their reliability so soon?

And what is this issue with transmissions? First time I heard about that.
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Old Oct 25, 2011 | 03:03 PM
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Originally Posted by FAP_Zastava_Ikarbus
Maybe its just me, but ...

The brand new Explorer and Focus came out like few months ago. How the heck is Consumer Reports able to say anything about their reliability so soon?

And what is this issue with transmissions? First time I heard about that.
The term "reliability" is used quite loosely I'd imagine. The issues with MyFordTouch is mostly because of people not wanting to learn the system, although I have heard of it having some bugs. Those can be fixed though, people not wanting to learn is just ridiculous.

And I heard through reading reviews that the DCT was very rough and clunky when shifting, especially during quick acceleration.
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Old Oct 25, 2011 | 10:14 PM
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I've heard about issues with the new DCT A/T from a couple mechanics at the local Ford dealer. Especially with the Fiesta. MFT? Like having Windows in your car, bugs and all. No surprise there. Buggy "MFT" can have other meanings when it starts acting up and you have to go through the "reboot process".
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Old Oct 25, 2011 | 11:20 PM
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Like I said you need to read more fiesta forums. They are having problems witht he new trans. The focus and fiesta share the same tranny and lots of leaks and case issues.

the mytouch thing is just stupid.. thats like saying the cd player is causing major issues.. they need to get real
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Old Oct 25, 2011 | 11:31 PM
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What issues are the transmissions having? So far everyone I've seen is normal. The customer complains yet everything they complain about is normal.
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Old Oct 25, 2011 | 11:47 PM
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most of the problems are with the new powershift.


some links

http://www.fiestafaction.com/forums/...nsmission.html

http://www.fiestafaction.com/forums/...sion-leak.html

http://www.fiestafaction.com/forums/...t-reverse.html

http://www.fiestafaction.com/forums/...-question.html

http://www.fiestafaction.com/forums/...ew-fiesta.html

http://www.fiestafaction.com/forums/...on-issues.html

http://www.fiestafaction.com/forums/...-problems.html



TSB 10-19-6
ISSUE:

Some 2011 Fiesta vehicles may exhibit a hard start, no start, intermittent start, noise from bellhousing during start and/or various automatic transmission engagement concerns such as no engagement or intermittent no engagement in Drive or Reverse when shifting from Park to Drive or Reverse, grinding noise during engagement and/or a check engine light with transmission control module (TCM) diagnostic trouble code (DTC) P06B8 or P0884.



TSB 10-17-5. The desrcription is for rolling idle in high altitude and/or high ambient temperatures vehicles built on or before 7/30/2010 for manual trans and 6/28/2010 for auto.

TSB 10-21-12

ISSUE:
Some 2011 Fiesta vehicles, equipped with a manual transmission may exhibit a slow return to idle. Idle may stay around 3000 RPM for an extended period before returning to normal


For TSB 10-25-2, the fix involves ordering new parts that include a new rear cylinder block plate, tranny seal/gasket, and bolts, and they will have to take out the entire tranny housing to do the work.


TSB 10-19-6 (Superseded by TSB 11-5-23)
ENGINE START CONCERNS, AUTO TRANS ENGAGEMENT CONCERNS LEAVING PARK AND/OR CHECK ENGINE LIGHT WITH DTC P06B8, P0884 – BUILT ON OR BEFORE 8/17/2010
DATE: 9/24/2010
ISSUE: Some 2011 Fiesta vehicles may exhibit a hard start, no start, intermittent start, noise from bellhousing during start and/or various automatic transmission engagement concerns such as no engagement or intermittent no engagement in Drive or Reverse when shifting from Park to Drive or Reverse, grinding noise during engagement and/or a check engine light with transmission control module (TCM) diagnostic trouble code (DTC) P06B8 or P0884.

TSB 10-22-7
AUTOMATIC TRANSMISSION - AXLE SEAL LEAK RIGHT HAND SIDE - BUILT ON OR BEFORE 7/30/2010
DATE: 11/4/2010
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built on or before 7/30/2010 may exhibit a right hand (RH) side axle seal leak at the transmission.
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Old Oct 25, 2011 | 11:48 PM
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TSB 11-3-29 (Superseded by TSB 11-5-8)
AUTOMATIC TRANSMISSION FLUID LEAK FROM INPUT SHAFT - VEHICLES BUILT ON OR BEFORE 3/15/2011
DATE: 3/24/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 3/15/2011 and equipped with an automatic transmission may exhibit a transmission fluid leak from the input shaft seal area.


TSB 11-3-33
AUTOMATIC TRANSMISSION - RATTLE/GRIND NOISE IN REVERSE ONLY
DATE: 3/29/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission may exhibit a rattle/grind noise in reverse only. Noise may be more noticeable under light throttle from a stop.


TSB 11-4-5
AUTOMATIC TRANSMISSION - HARSH 1-2 SHIFT - BUILT FROM 1/13/2011 - 1/28/2011
DATE: 4/4/2011
ISSUE: Some 2011 Fiesta vehicles equipped with an automatic transmission and built from 1/13/2011 to 1/28/2011 may exhibit a harsh 1-2 shift.


TSB 11-5-8 (Supersedes TSB 11-3-29) (Superseded by TSB 11-6-8)
AUTOMATIC TRANSMISSION FLUID LEAK FROM CLUTCH HOUSING - VEHICLES BUILT ON OR BEFORE 3/15/2011
DATE: 5/10/2011
ISSUE: Some 2011 Fiesta vehicles built on or before 3/15/2011 and equipped with an automatic transmission may exhibit a transmission fluid leak from the clutch housing.
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Old Oct 26, 2011 | 12:23 AM
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You'd think it would be because of the widespread failures of the MT82 that are causing people to be almost killed on a daily basis that lowered Ford's ranking, not a complex infotainment system.
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Old Oct 26, 2011 | 04:01 AM
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Well I'm happy to report both our cars with MFT work great and the DCT is performing well in my Titanium Focus . . .
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Old Oct 26, 2011 | 07:43 AM
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Originally Posted by Rather B.Blown
You'd think it would be because of the widespread failures of the MT82 that are causing people to be almost killed on a daily basis that lowered Ford's ranking, not a complex infotainment system.
I read your comments about the MT82 being "wide spread", then read your sig line. It fits you well.
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Old Oct 27, 2011 | 12:04 PM
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http://www.fiestafaction.com/forums/...ity-tanks.html

http://www.fiestafaction.com/forums/...prevalent.html
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Old Oct 27, 2011 | 02:35 PM
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Ford rushes to fix gearbox problems, but not quickly enough for Consumer Reports

Consumer Reports recently cited issues with the PowerShift dual-clutch transmission in the Ford Focus and Ford Fiesta as one of the primary reasons behind the automaker's fall from grace in its annual Car Reliability Study, but according to The New York Times, the automaker has already worked to solve most of the problems with the gearboxes. Ford has issued a number of technical service bulletins designed to improve drivability at low speeds. On September 13, Ford sent its dealers a bulletin describing how to reprogram the powertrain control module for "smoother acceleration, reduced hesitation, better low-speed drivability and improved shift scheduling."

In addition, a separate bulletin sent out on September 2 specifically dealt with harsh gear changes in the Fiesta. Like its larger sibling, dealers were instructed to reprogram the transmission for better performance. Still, those fixes come too late for Ford in the Consumer Reports' report. We'll have to wait until next year to see if the changes improve the Blue Oval's ranking.
News Source: The New York Times
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Old Oct 27, 2011 | 02:50 PM
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Originally Posted by Rather B.Blown
You'd think it would be because of the widespread failures of the MT82 that are causing people to be almost killed on a daily basis that lowered Ford's ranking, not a complex infotainment system.
That was what I was expecting to find when I opened this thread. I guess jmatero doesnt work for Consumers Report
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