PROBLEM! STEEDA Tunes for SCT X4 Tuner
 

Guy's, I recently received Tunes From Matt Henschke of STEEDA for my SCT X4 Tuner. I received tunes for 87 Octane and 93 Octane. The 87 Octane loaded to the tuner fine but the 93 Octane kept returning a message saying:
"Custom Tune is for another Device" Tune serial #X41130156731F, Device serial #X4033116D0BA2. This is the only device I have ever had. I have an appointment for this Tuesday to have my Kook's LTH and GREEN catted H-pipe installed, a very difficult shop to get into as their very busy, I hate to postpone it. The Tuner has my 93 Octane Tune from last years mods, I could re-load them and run the car, so no harm done, I just can't believe I may have to miss this appointment. I went to SCT's website, did everything they suggested and still nothing. To say I'm pissed is an understatement. I really hope it's something I'm doing wrong and not someone else.:dunno:

Contact Steeda, if they made a mistake they will help you out and make it right.

The tuners are coded to the cars ECM and the tunes to the SCT 4. It sounds like one of the tunes wasn't coded correctly to your tuner. Contact tj@steeda, he has always been able to get results when something goes wrong.

Hello,

Sorry for the trouble you are experiencing - send me your contact info & order number. I will have Matt address this first thing tomorrow morning.

We'll get this figured out.

Best Regards,

TJ

That quick' good customer service!

Cant ask for better than that. Good Job STEEDA.

Matt sent me another e-mail tune, I'll try it when I get home at 4:30PM, Thanks for the quick follow up TJ.

You were all right. Steeda jumped right on it. I'll try it when I get home tonight.

That's why I love Steeda, Great Job TJ

Let us know how you like the tune and the Kooks headers.

Tim, Matt took care of it, It was a little stubborn and I called him from my home and he figured it out. Thank's again. HAPPY Steeda Customer.

Morgan goes in to the shop tomorrow, I'll keep you posted.

Thanks I am still on the fence where headers are concerned. If I decide to go all in, it will be the Kook's set up with a catted mid-pipe. I really like my Kook's cat back system and if I go the header route it will be Kook's all the way back.

Glad to hear!

Have a great night.

TJ

Tourer, glad everything worked out. Great job STEEDA, as always!