SN95 Mustang 1994-2004 Mustangs Member Tech & Restoration Discussion

NO MORE VACATIONS !!!!

Thread Tools
 
Search this Thread
 
Old Nov 1, 2013 | 07:44 AM
  #1  
Brian Berthold's Avatar
Thread Starter
V6 Member
 
Joined: August 13, 2013
Posts: 57
Likes: 0
From: Rockford
NO MORE VACATIONS !!!!

i hope its ok to post this in here ... i just have to rant a little


so i have my new old mustang (i still love it) 2 weeks after i got my 94 GT convert my dad (70 years old) traded his GT-500 in on a 2013 GT convert so me and my pops come up with lets do a trip from Chicago to Pigeon forge,TN going down there was great (2 days) the cabin in the Mts. was great (5 days) get the cars (yes we had a 2 car mustang convoy -- packed up Saturday oct 26th start them since we had a frost to clean the windows right before we are gana pull out i walk in-front of my car and there is anti freeze all under my car call ford in town they dont work on Saturdays like they do in Chicago ok have it towed 40 miles to next town (knoxville TN) to a pep boys they say the radieator went and the thermostat gasket is leaking .... ok fix it also do an oil change and here is a fuel filter to put on (since i had no were to do it) so they are doing the gasket and snap a bolt off they call me tell me they will cover the cost of a used lower intake .. ok i start to get worried (that gut feeling) takes 2 days to get it then they call me. we hit a bump in the road can you come here so we can SHOW you ... son of a ____" i think so ends up who ever worked on the car with the last (original) owner "j welded" a bolt into the drivers side head !! so they snapped that one also they say they well cover a new head also .. wow cool cuz at this point im already paying 680 bucks and i didnt even have all of that with me so i finaly get the car back oct 30th and let me tell you not to happy

from pep boys to hotel running very ruff
reason they didnt connect one of the plug wires to the plug
(and they replace only one side of the plug wires and im not missing my wire holders so they are everywhere)

load car up and start home

check engine light keeps coming on and going off like on for 1 min off for 2-5 min on for 1 min ... and so on find the nearest place (Autozone) they come out i tell them what happened we are looking around under the hood (start playing wth wires here 2 snap down at distributor ... also find a half TUBE of RV sealant under the hood )

ok lets try to make it the 100 miles to the next pep boys

car is running fine now


get to parents house and looking (now that i have time to really look) and wow that brace under the hood lose bolts one isnt even in

the wires that are new are gray orginal ones on pass side are black (OCD kicked in) wires hose and such looked like the just shoved them into where ever lot ran nice like they were the new wires that have no holders are touching metal


and to really make me thing i swear i have to turn my stereo up to half or 3/4 to really hear it


im think im gana be calling pep boys corp and saying id like the car to go back in and checked over since so many things were found wrong and the lose brace bolts have to be tight

am i nuts for this

what would your do ????
Reply
Old Nov 1, 2013 | 04:22 PM
  #2  
StangMahn's Avatar
NTTAWWT
 
Joined: January 27, 2007
Posts: 14,456
Likes: 35
From: That town you drive through to get to Myrtle Beach
I'd make sure I kept with it until it was fixed properly. They're supposed to repair it, not ruin it. Not your fault (and shouldn't be your financial responsibility) to get it fixed.
Reply
Old Nov 7, 2013 | 09:01 AM
  #3  
Brian Berthold's Avatar
Thread Starter
V6 Member
 
Joined: August 13, 2013
Posts: 57
Likes: 0
From: Rockford
after a week of talking with corp. and the store im taking it to its going back in to get buttoned up !!!!!!!

at first they said no i have to take it back to the shop i had the work done
Reply
Old Nov 13, 2013 | 10:44 AM
  #4  
Brian Berthold's Avatar
Thread Starter
V6 Member
 
Joined: August 13, 2013
Posts: 57
Likes: 0
From: Rockford
took it in to the Streamwood,IL pepboys they didnt do anything with the mismatched spark plug wires and they zip tied the wires together ... so im on the phone with corp AGAIN
Reply
Old Nov 13, 2013 | 11:55 AM
  #5  
Glenn's Avatar
Legacy TMS Member
 
Joined: August 7, 2006
Posts: 16,113
Likes: 789
From: In Boredom
light the car on fire then give them a call o let them know they owe you a whole new car.
Reply
Old Nov 17, 2013 | 12:59 PM
  #6  
LivinTheStangLife's Avatar
Bullitt Member
 
Joined: November 16, 2011
Posts: 599
Likes: 5
From: SE Iowa
Ridiculous some people shouldn't even be allowed to touch cars let alone work on them. Amazing that they only replaced half the wires. how do you even do that? The people they have working for obviously know absolutely nothing. Hope everything gets worked out!
Reply
Old Jan 28, 2014 | 01:03 PM
  #7  
Brian Berthold's Avatar
Thread Starter
V6 Member
 
Joined: August 13, 2013
Posts: 57
Likes: 0
From: Rockford
after some time with talking with pepboys corp they refunded full amount of the repair

they gave me a set of plugs GRRR they are after market but wile putting those out i found spark plugs (S) only finger tight ohh and they used hardwear store bolts to put the lower intake on ....
Reply
Old Jan 31, 2014 | 05:47 PM
  #8  
LivinTheStangLife's Avatar
Bullitt Member
 
Joined: November 16, 2011
Posts: 599
Likes: 5
From: SE Iowa
Wow...recommendation never go to pep boys again lol. Sucks all that happened at least they refunded everything though!
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
lakersfreak
2010-2014 Mustang
36
Jun 13, 2022 12:29 AM
NC14GT
Road Trips
43
Sep 10, 2017 04:47 PM
Antigini-GT/CS
2005-2009 Mustang
5
Oct 5, 2015 09:43 AM
bob724
2010-2014 Mustang
1
Aug 17, 2015 04:05 AM




All times are GMT -6. The time now is 02:17 AM.