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Old 12/20/14, 08:54 PM
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Long Time No talk

I have a question:
I have a Galaxy S4 and I cannot answer the phone via Sync without having to physically answer it. Seems like that is not how it should be. Any tips on how to get it to work. I will be getting a new phone in February btw.

Oh... and I'm getting something new for Aurora. It's a surprise though

And I added Mr. Duck. lol jk. A customer gave him to me
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Old 12/24/14, 10:43 AM
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Originally Posted by MustangLover2013
I have a question:
I have a Galaxy S4 and I cannot answer the phone via Sync without having to physically answer it. Seems like that is not how it should be. Any tips on how to get it to work. I will be getting a new phone in February btw.

Oh... and I'm getting something new for Aurora. It's a surprise though

And I added Mr. Duck. lol jk. A customer gave him to me
I'm liking the SYNC guard duck!

When you hear an incoming call, does it show up on the SYNC display? What happens when you try to answer the call with the PHONE button on the steering wheel?

Kim
Old 12/24/14, 09:49 PM
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Originally Posted by FordIVTteam
I'm liking the SYNC guard duck!

When you hear an incoming call, does it show up on the SYNC display? What happens when you try to answer the call with the PHONE button on the steering wheel?

Kim
I have tried that and it doesn't work
Old 12/26/14, 08:31 AM
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When you hear an incoming call, does it show up on the SYNC display?


What happens when you try to answer the call with the PHONE button on the steering wheel?
Old 12/26/14, 11:08 AM
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Originally Posted by Glenn
When you hear an incoming call, does it show up on the SYNC display?


What happens when you try to answer the call with the PHONE button on the steering wheel?
It does show up on the display but nothing happens when I press the phone button. But I will try again tonight. And I'll let you know if it works.
Old 12/26/14, 01:28 PM
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Hi MustangLover2013,

In your iPod thread, I suggested a master reset. Please give that a try. It should clear up both of your concerns.

Rebecca
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