AM Customer Service Rocks
#1
Super Boss Lawman Member
Thread Starter
AM Customer Service Rocks
I just wanted to give a shout out to Alex and the team at AM for great service.
My MMD hood struts have weakened to the point that the hood will slam shut if a slight breeze hits it when it is open. Their website does not have a place to just order struts. I sent a PM on Friday to inquire about pricing on a set of struts and Alex and AM said they'll replace the parts by sending a new kit for free since they don't sell them separately.
You can't beat that! New parts will be here Tuesday.
My MMD hood struts have weakened to the point that the hood will slam shut if a slight breeze hits it when it is open. Their website does not have a place to just order struts. I sent a PM on Friday to inquire about pricing on a set of struts and Alex and AM said they'll replace the parts by sending a new kit for free since they don't sell them separately.
You can't beat that! New parts will be here Tuesday.
Last edited by SpectreH; 2/8/16 at 07:49 AM.
#3
Former Vendor
I just wanted to give a shout out to Alex and the team at AM for great service.
My MMD hood struts have weakened to the point that the hood will slam shut if a slight breeze hits it when it is open. Their website does not have a place to just order struts. I sent a PM on Friday to inquire about pricing on a set of struts and Alex and AM said they'll replace the parts by sending a new kit for free since they don't sell them separately.
You can't beat that! New parts will be here Tuesday.
My MMD hood struts have weakened to the point that the hood will slam shut if a slight breeze hits it when it is open. Their website does not have a place to just order struts. I sent a PM on Friday to inquire about pricing on a set of struts and Alex and AM said they'll replace the parts by sending a new kit for free since they don't sell them separately.
You can't beat that! New parts will be here Tuesday.
Don't hesitate to let me know if there's anything else I can help out with.
Alex
We're blushing.
Thank you sir.
#4
AM Customer Service Rocks
In before From Zto5 chimes in with how nothing from AM will touch his car ect!
I've had great experiences with AM. The only issue I've had with them was it took took them a long time to respond to me about returning an unopened product. If i was more patient there would have been no problem.
I've had great experiences with AM. The only issue I've had with them was it took took them a long time to respond to me about returning an unopened product. If i was more patient there would have been no problem.
Last edited by SplitSecond; 2/8/16 at 03:45 PM.
#5
Former Vendor
In before From Zto5 chimes in with how nothing from AM will touch his car ect!
I've had great experiences with AM. The only issue I've had with them was it took took them a long time to respond to me about returning an unopened product. If i was more patient there would have been no problem.
I've had great experiences with AM. The only issue I've had with them was it took took them a long time to respond to me about returning an unopened product. If i was more patient there would have been no problem.
Thanks Split. I'm always here to help so even if it's a return question I can check on my end to see what's up.
Alex
#8
Former Vendor
Thanks for the feedback and kind words, we appreciate it!
That's what I like to hear.
Enjoy!
Alex
Enjoy!
Alex
Thread
Thread Starter
Forum
Replies
Last Post
C Moe
General Vehicle Discussion/News
5
2/18/16 05:29 PM